If the volume or lock button on your iPhone 14 Plus has stopped working or become jammed or stuck—possibly due to a drop—we can repair it and restore your device to full functionality.

This repair is typically completed within 1 hour of receiving the device at our service center. During peak times, it may take slightly longer. For mail-in repairs, we aim to fix the issue and dispatch your iPhone back to you within 24 hours of receiving it.