At BNM New Castle, we believe in providing high-quality repairs that stand the test of time. That’s why we offer a lifetime warranty on all non-consumable parts, including screens and internal components (excluding items like batteries). If a part we’ve installed is found to be defective—and hasn’t been damaged or exposed to liquid—we’ll replace it with a brand-new part at no extra cost. We maintain detailed records of all serial and IMEI numbers for every repair, ensuring we can track past work, verify parts, and uphold your warranty with confidence. With BNM New Castle, you can trust that your device is in expert hands.

To make a warranty claim, simply fill out the form below, and we’ll get in touch to arrange an inspection and repair.