If you’re having problems with people hearing you during a call, unable to record voice memos, or if the sound on videos isn’t working, this is the repair for you. The iPhone 14 Pro Max has three microphones, and Bnm New Castle will identify the failed component and replace it using the highest quality parts.

This repair is typically carried out within 1 hour of receiving the device, although during busy periods it may take longer. For mail-in repairs, we aim to repair and dispatch it back to you within 24 hours of receiving your device.